Navy Federal Credit Union

We had a terrible experience when we opened our NFCU account. All we did was give them a check from another Credit Union to open our account. We turned down all other services. Due to mistakes at the NFCU, we had to go back a couple of times while they corrected them (some tax form - still don't understand what is was and what was wrong, and another issue, don't remember what the 2nd was, not sure I understood then). When I arrived at their request due to their error, they left me waiting over and hour, then told me (when I asked how much longer) that the person I'm waiting for had left and someone else would see me.TODAY (years later) I found out the NFCU issued a CUCARD in our name (not requested by us) sent to an address NOT our address (but I can't find out what address they sent it to). TODAY, years later, we found out about it only when we got a notice on it expiring. I called and cancelled the card (nice folks on the phone 888 number were VERY helpful). We lost no money in any of the above but I'm concerned for our identity and account security and have no personal confidence in NFCU. I have no answers, but believe the card or cards are now cancelled.

Navy Federal has been the best banking experience for me. Wonderful staff of beautiful people who go the extra mile to take care of you.

This bank is a joke they have 3 people tell you different things and then give you a hard time about fixing the issues on your account somone stole money from us we had proof and brought the police report and are attorney information and still allowed transactions on a 'closed' account where the card was frozen if you feel like you dont deserve your hard earned money they by all means bank with them absolutely ridiculous this Bank SUCKS.

Always fast and friendly.