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The Lantern at Morning Pointe Alzheimer’s Center of Excellence, Louisville
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Louisville, Kentucky
Reviews
5 reviews
melissa altman
Karen Otis
This place was incapable and without staff and trained professionals to even lift him out of bed. I had to call the Kentucky ombudsman to report Elder neglect. Otis is a complete liar and represents a pretty place with few staff on holidays. They ordered my dad to bed cause they had no staff ...only one intern type to get him up. Told him he couple poop in his pants cause they could not manage him and the other patients.This place is smoke and mirrors. If you want your parent fed, do it yourself. If you complain, they refuse to let you see your parent who is paying for Otis salary and maybe the room. Forget having a real nurse.
William Otis
Sharon Johnson
Chasity Hobbs