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12 reviews

Emerald Trace on Turkeyfoot

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marker Elsmere, Kentucky

Reviews

12 reviews
cheri miller

06/09/2020
Emerald Trace Got it Right! They say first impressions are lasting. You know - things like a welcoming and friendly staff, professional and courteous interaction, competent skilled services and an atmosphere that promotes well-being. I look at these things through the eyes of a daughter placing my mother into the care of others for short term rehabilitation services. I am also a professional rehabilitation clinician (elsewhere) and very focused on the right balance of all services. My first impression remained for 19 days and every day I noted the following : calm (almost serene) atmosphere with genuine and caring staff at all levels with smiles on every face I came into contact with. Emerald Trace Got It Right : Therapy services were excellent, housekeeping services were excellent, food and meal preparation staff were excellent , nursing and nursing assistants were excellent and all of this made possible by a personal referral that I should contact Emerald Trace for help with my mom. I am grateful to everyone that helped to get my mom back home. I wish I could bottle up all that good stuff and sprinkle it around. Final thought: They say ordinary people can do extraordinary things : Thank You Emerald Trace for being extraordinary.
Angel Centers

03/07/2020
Loreen Ranshaw

03/05/2020
The staff are well trained and actually care for your family here. The place is clean and well kept. A variety of activities are available as well as outings. The facilities are up to date and has great security and nice places to sit outside and inside with family visiting. Private dining room for famiy for parties. You feel welcome by all when you come to visit family or friends. There is a hair salon as well as a rejuvenating theraputic whirlpool bathtub. Church services as well as entertainment is provided. Movies played in in a cost community livingroom. Crafts,games,puzzles and bird feedings. Walks outside for exercise as well as senior exercises lead that can be done in a chair or standing. Holidays usually are celebrated with refreshments , trears,gifts and music. Soft Christian music is played during to daytime. I the cafeteria/activity area.
Anja Davis

12/15/2019
I recently had a family member staying here. Although I could only visit twice as I live out of town, from my experience on those visits as well as the positive things my aunt had to say about her visit, I was very impressed! The facility is up to date and modern and very, very clean. Ive been to other facilities that have had horrible smells like urine permeating the halls but I never had that issue at Emerald. My aunt couldnt say enough about the nursing and therapy staff. I told her I would be writing a review, and she asked me to mention her profound thanks to Crystal in housekeeping, Christy in therapy and Donna, Stephanie and Alicia in nursing. Again, we cant thank you all enough for caring for your patients like their your own.
Greg Chilelli

11/16/2019
Recently my Father was in Emerald Trace rehab. I cannot say enough good things to say. The place is 1st rate and beautiful only upstaged by the fine people that work there from housekeeping all the wY up to administrators. Lena is such a kind caring person as well as all the other people that were involved in my Dad s care. I can never thank them enough!