Park West Plaza Retirement Community

All they are concerned with is getting as much money from the elderly as quickly as possible. They will tell you anything you want to hear when you tour. Then as soon as you have signed and paid their $1750 non refundable community fee, you hear 'Sorry, we gave you the wrong information. Oh well.'

Great community, beautiful campus, wonderful staff, and amazing care delivery!! #1 CARE.

This is an unsolicited review. My mother has been a resident at Park West Plaza for just over seven years. She initially moved there after rehab from a vertebrae compression fracture and she was no longer able to live fully independently at home. From the beginning and throughout her stay, Park West Plaza has been the right place for her to live and receive care. I live out of state so I am not able to see her as often as I would like. It has always been a comfort to me to know that the staff, across all departments have always been caring, compassionate and competent. When I am there, I consistently observe staff interacting this way not only with my mother but with all of the residents in all of their interactions. In recent months as my mothers health has been declining, they have been proactive in reaching out to me to with updates, questions and concerns and to collaborate regarding care decisions, while honoring moms desire and ability to make independent decisions. Recently, hospice services were recommended and started promptly. Park West Plaza and the Good Shepherd hospice team clearly have a very strong and positive working relationship and are providing excellent care for mom as her aging body is slowing down. Yesterday I was part of a care team meeting with Park West Plaza staff including the Director, Assistant Director, Director of Nursing, and the hospice team. As a professional in the mental/behavioral health field I have been in countless team meetings over the years, always as a provider and always focused on making the meetings client/patient centered. Yesterday was the first time I participated in a full team meeting as a family member of the resident. I was so grateful and impressed as I experienced the staff rallying around mom to identify and implement strategies and supports to assist her as she continues to experiences losses of functioning and independence. This was evident even by calls and coordination occurring between administration and maintenance staff during the meeting to facility immediate action, even though it wasnt a crisis situation. Later, the director stopped by my moms room to see how she was doing. I dont know how much longer mom will be in care at PWP, but I am assured that she will receive loving and professional care to the very end. I will always be grateful for the wonderful care mom has received, and continues to receive at Park West Plaza.

What a blessing Park West has been for my dad after the loss of mom! They feel like family! Good food, clean facility, compassionate care! Answered prayers!

Nice place can go from Independent Living all the way up