Unclaimed
13 reviews

Journey Senior Services

claimClaim
marker Carroll, Iowa

Reviews

13 reviews
april king

06/04/2020
Some clients are getting hurt because the company isn't doin enough to ensure their. Safety. One example one client isn't secured in his wheel chair or sitting chairs. Not doing so he falls out and hits his head. This happened 4 days in a row, that I've witnessed . He needs constant supervision of he isn't secured in his seat. This is impossible due to the fact they are understaffed. Staaff don't last long because all aren't treated well and overworked and not always paid for hours worked. The staff training is very poor due to short staffing.
Cassy Becke

10/12/2019
Very rewarding place to work. The loving residents make it easy to love what you do. Staff is specially trained for the work we do which allows us to better care for the residents.
Barb Daisy

07/23/2019
The level of care that Journey provides is wonderful! We are lucky to have this place in Carroll.
angela immel

07/21/2019
Ann Corson

07/20/2019
Journey has become such a blessing for us. Both, Mom and Dad are residents. (CEO)Nancy Snyders lifelong career working with memory care patients has provided amazing leadership and knowledge creating the most loving, caring staff team.This team of people take care of our loved ones by providing daily individual care for each of them. This is not just a resident home for our parents, this is a family atmosphere. We have comfort in knowing Mom and Dad are safe, nurtured, and cared for.The monthly family support group they have, has helped us to better understand and cope with changes Mom and Dad are experiencing.Journey is a very clean, modern, stylish facility .If you have a loved one in need of memory care, you need to visit Journey. They have been the answer to our family needs.