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The Springs of Vernon Hills Alzheimer's Special Care Center
((847) 634-9300)
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Vernon Hills, Illinois
Reviews
11 reviews
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Deborah Carr
We moved my mother into The Springs in Fall 2019, and everything about the place has exceeded my expectations. The staff is dedicated and caring, the home is clean, and its clear the residents are well-cared for. My mother, who had not adjusted well to her previous senior home, is much happier. Im very thankful we found The Springs!
G Egler
My Mom has been here for three years. This is the third place at which she has lived, and the best. The building was designed from the ground up for dementia patients; safe, secure, wide hallways and lots of natural light. Some other places we visited, and my Mom lived at, the specific needs of dementia patients was an afterthought.The staff, from top to bottom, has my Mom's well being as their top priority. Everyone is trained how to respond to the residents, and they are very patient. There is always an activity to keep them engaged...if they want to be. The community is large enough that the residents can find some solitude if that is their choice. When the weather is warm, the enclosed garden is blooming with flowers, and that is my Mom's favorite place.My Mom is happy at The Springs. I am confident that she being cared for by professionals who all have big hearts!
colleen Kelliher
My mom stayed here for 6 weeks before I moved her out of state. This place superseded all of our expectations!!!! They became family to our mom and certainly part of all of ours as well! Leslie, Sue, Jennifer, Julie ,Pat, Eric, Philip,Nora, Asha - I could go on. Every single person, weather care giver, nurse, administration, maintenance, chef, absolutely everyone was wonderful! We sure wish we could have moved them all with us. Funny, the place we chose in our new state happens to be a sister facility. The first person my mom looked for in her new place was Pat as she surely missed those big, loving hugs. We miss all of them! If you are looking for an absolutely incredible place for your loved, this should be your first stop and stay.
Kim Disbrow
The building is beautiful and staff are nice but skilled nursing is something extra you have to arrange and pay for if needed. And then there is this issue. Mom left for surgery October 1st, 2018 at about 9 am. She spent about 9 hours at The Springs on the 1st and did not come back to this facility yet they keep sending a bill for the entire month of October. $5,248.23 for the entire month. I've called and been dismissed by the billing administrator with a comment about looking into it. So this is the only recourse after receiving many billing statements for this amount for October when she was no longer at the facility. And a few phone calls from a collector. Beware.
