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9 reviews

Heritage Woods of South Elgin

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marker South Elgin, Illinois

Reviews

9 reviews
Aaron Rogers

06/09/2020
Excellent choice for assisted living. Supportive living too - which means if you run out of money and cannot afford the monthly rent on just social security and other monthly income, they help you apply for Medicaid. Most places do not take Medicaid, but Heritage Woods does. Does that mean it is a slum? By no means! The building is clean and modern, the staff are all very friendly, the food is good, and they have enough activities to keep you active, including shuttles to stores etc. Mom had a 1 BR apartment that looked brand new. Maintenance, housekeeping and nursing were all reliable and responsive. I am the POA for my mother, and the staff were helpful in walking me through the paperwork for Heritage Woods and for Medicaid (there was a lot), and reminding me when things were due. One thing to remember: nowhere is going to give the same level of loving care and attention as you would want for your loved one. That also applies when choosing a nursing home. We were very involved and visited Mom a few times a week. She was there 2 years, and we called or met with the director of nursing a few times when things were not what we expected. Each time they did their best to explain how things worked and fixed what they could. If your loved one is not able to advocate for herself, you have towith hospitals, doctors, assisted living, nursing homes, etc. Im not connected to this place in any way; Im just telling you what helped me.
Althea Richards

10/25/2019
This place is heaven! I seriously cant articulate how amazing the staff is, and the nurses! Oh my goodness, above and beyond! My father has lived in the assisted living portion of the building since February. EVERYONE has been so incredible from food service to CNAs to nursing. The building is extremely clean, even the stairwells smell good. The food is great, housekeeping does an excellent job cleaning the apartment, laundry always comes back fresh, clean and neatly folded. If you are looking for a place for your loved one that provides independence and assistance as needed, I strongly recommend Heritage Woods of South Elgin.
Josie Saenz

07/12/2019
Caregivers are wonderful!
Tammy Velazquez

07/08/2019
Carole Shortt

07/03/2018
Our Mom has a lovely one bedroom apartment which she likes. Some of the activities, though are suggestions. For example, cards were on the list and when she went up to play, there was one person working on a puzzle. She offered that no one from the place mcd. It was a suggestion only. A bit misleading. They could offer more meaningful activities.Most of the cnas are very professional. There is no one at the front desk on weekend nights and anyone can walk in the building.