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17 reviews

Hillcrest Nursing Center

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marker Round Lake Beach, Illinois

Reviews

17 reviews
Outlaw Rebel Girl

06/14/2020
I am looking for a place for my elderly mother and was referred here by another place. I went with my husband and my mother. As soon as we went in it seemed depressing and sad. The women working at the front desk didnt even acknowledge us, more into talking to each other. We got a tour by the head woman who seemed nice herself and answered all my questions. The residents all seemed the same way, no smiles and no happiness. One sweet little old lady in a wheelchair came up to us, hugging a stuffed animal cat and saying she wanted to go home. This broke my heart into a million pieces. I wish I could have taken her out of there. I seen another lady, the head woman said she has to wear a lockdown bracelet because she tries to leave all the time. She was so drugged up that she probably wouldn't even make it to the door! I am sorry but I would never leave my mother here and I do not know how anyone could leave their parent or grandparent here. Find another facility, there are far better than this!
Kayla Smith

06/03/2020
This nursing home breaks my heart. The staff is a very uncaring group of people... only here for the paycheck. I watched an employee,, yell at a patient and then speak poorly about said patient right in front of everyone and the patient to another coworker. absolutely unprofessional, and very abusive. Then I watched on as another worker was feeding another patient by shoving the spoon up to her mouth and rubbing the food on her lips, then multiple spoonfuls dripped onto the patients clothes. sits a touch job, but if you cant put your heart into it, then its not a job for you.
Tim Kane

11/24/2019
The staff is quite friendly. But I dont think my friend needs to be here. He should be at a place specifically for persons with dementia.
Valerie Pickett

07/21/2019
Wonderful staff, activities every day, my mom is always busy!
Luka Dremin

07/19/2019
This place almost killed my grandma. Stay far away from this place! DO NOT EVER put your loved one in here!