HarborChase of Plainfield

Most times you don't really think about your loved ones getting older until they do and in those times you can find yourself scrambling to try and figure everything out. This is where HarborChase steps in and REALLY shines. From top to bottom our experience has been wonderful. The executive director and the staff actually care about giving your loved ones a purpose. I've been to many places where you see people just being counted as a number, but here the love and exhibition of care is unmatched. They find ways to make sure that your loved one is not secluded, but welcomed into the family and it literally will change their outlook on life. Loved ones making life transitions is hard, but with HarborChase you'll find that your loved ones are smiling and finding purpose while enjoying a stellar community. I can't recommend them enough!

I worked there for a short time. The facility is beautiful and the food is amazing! The problems I witnessed were in nursing department. There was a lot of issues with nurses and caregivers being very lacks in there work. The DON makes the schedule and is constantly changing days to suit whoever came to the office and complained about hours. Shift changes without notice. You never know what day youre working and what day youre off. Healthcare staff there lie on eachother all the time. Other than that the place is outstanding and very beautiful

My relationship with Harbor Chase of Plainfield began in November 2015 when a family friend became a resident in the Memory Care facility. Since then I have been a regular visitor 3 to 4 days a week, which has given me a fairly objective mosaic of the Harbor Chase experience from an outsiders perspective.Having visited a few short and long-term senior facilities in recent years, none compare to harbor Chase in terms of the atmosphere cultivated for the residents. The physical community reflects a welcoming and aesthetically pleasing setting throughout, from the entry-way and corridors to the resident rooms. Music welcomes you to the center and continues in the dining room during meals. Meals are plentiful, with a variety of (healthy) options offered to residents. Special requests due to dietary restrictions (habits) are always honored. Aside from the ambiance and amenities, I am most impressed with the bedside manner of the staff. From the directors to the medical staff to the caregivers to the custodians, all show genuine affection towards the residents. Caring for those who can no longer care for themselves can be an arduous task. Yet, the doting manner of the staff is what you normally only see with a family member. Equally impressive is the manner in which the staff has extended themselves to me as a visitor. Each visit I am cordially greeted by everyone I encounter from check in to check out. With my visits frequently taking place during lunchtime, I am always offered a beverage or something to eat. In short, I am comforted to know that my dear friend is in a wonderful place surrounded by staff that genuinely care about him and treat him like family. Consistent with its logo, Harbor Chase embodies respect for individuals self-worth and responsible stewardship on every level. Charles Cunningham