Lemont, Illinois
Reviews
8 reviews
Jeanine LaBelle
Terrible agency! Very unprofessional to say the least! Today our caregiver never showed to care for my 96 year old mother who lives alone! When I finally reached Roma she states that our caregiver had anxiety about caring for my mother. I guess she shouldnt be in the business of caring for an elderly person who requires help to the restroom, getting dressed and with meals. Also, they do NOT speak or understand English very well so there was a constant communication issue.Do yourself a favor and save yourself the aggravation DO NOT USE THIS AGENCY!If I could have given negative stars i would have.
Roz Turner
These women never showed certification so not quite sure if theyre certified or not. Cannot speak English very well big lack of communication. Pay scale can work to their advantage, The more hours they work the lower the hourly rate ...so they decide to leave early then they expect to get paid at a higher rate!! Roma does not communicate very well when the caregiver decided she did not want to work anymore she just did Not show up and Roma never advised us, leaving our 96-year-old mother without care and alone. This is a terrible unprofessional provider. Look somewhere else for care!!!! I wouldnt have even given them one star but the system wont allow me to.
Al Cirtautas
Karina Kedaitis
Extremely unprofessional. She provided 'caretakers' to take care of my grandma and they caused continuous headaches for us. There is a lot of petty drama involved with her and her employees.
Chris
I am very happy with the care my mom is getting here at Roma Home Care. Very homey atmosphere here. Roma is excellent at all aspects of home care. From wound care to the comfort of all the patients in her care. There is always some kind of situation to keep up with and Roma's staff handles them all flawlessly. Home cooked meals. And the Communion Lady comes on Friday to administor the sacrament. There is also a physical therapist that comes twice a week. Making sure the residents are well taken care of.I recommend her services.
