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8 reviews

Walnut Acres

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marker Freeport, Illinois

Reviews

8 reviews
Mary Martin

03/26/2020
I worked at this wonderful facility in the 1990's. My grandmother was a resident here for many years. The Alzheimer's unit had such wonderful staff and director. There is no place like this unit anywhere in this area. I would highly recommend this facility to others.
Allen Archer

01/17/2020
it is awful and they hang up on you and i tried to talk to my mom and it hanged up on me the cna hang up on me it is the worst place ever walnut acres
Michelle anna M

11/05/2019
Friendly faces and helping hands.. love to all the hard working staff ..they work really hard to make it as much like home as possible ..thank you!
marissa plock

07/22/2019
Great Place! I have had several family members and friends stay at this facility for rehab and long term care, and they have always had AMAZING care. Every place has its flaws, but I truly believe that the staff at SNC cares deeply about their residents.
Carolina Nava

07/21/2019
My mother was at Stephenson Nursing Center for over a year. I really liked the care that my mother received from the nurses and cnas. They were like my moms family. I liked how the staff was consistent. I had my mom in two other nursing homes and there was always different nurses and cnas all the time. My moms health improved and they got her off oxygen and she was very stable. The only problem I had was with the social services director. She was a nice lady but she just did not seem to do her job well. It was a headache dealing with her because she just wasnt knowledgeable or resourceful. I only spoke to the administrator once, face to face because I was getting nowhere with the social services director and she was very rude to me. She seemed upset that I was coming to her with a problem that the social services director could not handle on her own. The administrator and social services directors should be replaced. Otherwise I have no complaints about Stephenson Nursing Center.