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50 reviews

Lutheran Home

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marker Arlington Heights, Illinois

Reviews

50 reviews
Linda Brennan

06/20/2020
The most friendly bunch of people I have ever been to this Luther home . Always cordial especially Linda Smith and Gayle have been sweethearts always and making you feel like home.talked to the residents and all have good repores on Luther home here! The seminars are so informative and lunches and food is wonderful! I highly recommend this senior home to anyone looking for one!
James Ruddy

06/01/2020
An excellent experience in every way! A professional and caring staff from the first encounter, through to Rehab and onto Nursing for my Mother. A spotless and beautiful home like atmosphere, well thought out and intergrated into every stage of Senior Living. Personnel that truly cared about the person and the process of ensuring her comfort and well being. An outstanding PT staff and facility that achieved improvement in my Mother's mobility that haden't occurred in other locations over the past year. My highest recommendation.
Tom McFarlin

04/09/2020
This place is great, the staff is helpful, and they are concerned for the safety of the people who are staying here.
Lynn Istwan

03/24/2020
Enjoyed the History of Chicago Candy Company program, meal, and the friendliness of the people at the table. The time went much tooquickly. Tootsie Roll treats was a nice touch.
Gerald Ross

03/21/2020
I finished my 4th stay at the Rehab facility in December, 2019. In the past, everything was great. This time however there appeared to be a decrease in services and performance. First, the PT and OT therapy staff were wonderful. They got me back on my feet and walking again. It was obvious that the CNA staff had been reduced in the rooming section of the facility. There were may occasions where it seem to take a long time for someone to respond to a room call. They did not want me to get out of the bathroom without help. So I pushed the button but it took at 10 minutes for someone to show up. Another instance I observed was that people were in the dining room waiting to go back to their rooms but the CNA's were nowhere to be found. Unacceptable. Many of the CNA's were wonderful. Some seemed to not care. There appeared to be little supervision of that group so they did what they wanted. Their cell phones sometimes seemed more important. Also, the use of 'Agency' staff needs to be evaluated.The nurses were great and very attentive to our needs. No complaints.Summarily, this facility has always been ranked at the top for care. If you want to stay at the top of the list, you need to act like you want to be the best. I urge you to examine your staffing and goals.