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Illinois
Alton
Alton Memorial Rehabilitation & Therapy
Alton Memorial Rehabilitation & Therapy
12
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1251 College Ave, Alton IL, 62002
Call now: (618) 463-7330
bethesdahealth.org
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Alton Memorial Rehabilitation & Therapy Reviews
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Stephanie Lysakowski
Thank you for being so good to uncle Joe. Therapists, social workers, nurses, aides, cooks. So many people worked very hard to help us. It's often hard to say nice things about nursing homes bc they're not necessarily associated with positive experiences but everyone we were in contact with was warm, kind, helpful and understanding. Not a single negative to say.
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Karen Fischer
My mom went there for physical therapy. The phone rings off the hook, if someone does pick up, and takes a message, they do not communicate either patient. I called 4 days in a row asking if they could give my mom cough syrup...(because a worker sneezed all over her while changing her bandage and gave my mom her cold) I asked my mom every day if they gave it to her, she said no. On the 4th day, the worker on the phone told me she could have Robitussin, but she has to ask for it. Total lack of communication.I stopped at the nurses desk and neither of them would look up and make eye contact as they were speaking to each other about being overworked, and both walked away. A staff member saw the look on my face and asked if she could help. My mom asked 3-4 times a day for someone to change her bandage and no one came back until I would call and request it.I do NOT recommend this place unless there is no where else to go.
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Jeff Biddle
Great care for my Mother
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George Koprivica
My mom is a resident in Hospice. Since coming to Eunice Smith, her health and outlook have improved. The staff take excellent care of her. She gets a variety of good food. Patient call lights are never on for more than minute. Our family appreciates the kindness and thoughtful care the staff gives our mom - especially Terry, Allan, Felecia, Michelle and other nurses and workers. The greatest asset of Eunice Smith is the positive attitude of people working there. Their attitude must be rubbing off on my mom.
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Jennifer Popp
Employees truly care!
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Caitlin Cairns
Absolutely terrible! My grandmother was in there for only rehab which is a temporary stay and yet she was treated terribly. Neglected and forgotten!! The night nurse/nurses refused to answer her call for needing to use the restroom. My gma is by no means a needy person at all...but she had just had a hip replacement and needed assistance, she was refused that. My mother had to stay there with her the next night just to make sure she was taking care of. And guess what, they didn't attended to her then because my mother's was there to do the work..their work their job!! I feel so heartbroken for anyone who has a loved one in there.
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TheJdbassin
Horrible dirty place. Nice staff though
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VICKI HENSLER
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Brenda Dunaway
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Jody Jedlicka
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Lance Whorton
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Miranda Hagemeister
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