Post Falls, Idaho
Reviews
34 reviews
Casey White
I wish I was here to leave an outstanding review, but that's just not the case. Back when my grandmother moved in the staff was wonderful! Now, not so much. They speak to me like I'm senile, or asking too much of them. It's not acceptable, especially with COVID and it's not easy to get to my grandma to assist her. I want to feel like my calls of concern are heard and understood. But there's this tone from them that seems put out. The food is always good, the place is beautiful and well kept. But for the cost, I don't care if my call are ridiculous, make people feel understood, not more concerned.
Brenda Morehead
Nichcole Parker
The female driver is the rudest person i have ever met she was dropping documents off at my work and yelled at me and treated me like i was trash. I have never been treated that way in my entire life
Michele Rodriguez
We had to move my father out of Garden Plaza because they said he was to much care and they are raising his rent during a pandemic. Thank God we did, and because of all that, we found out about the complete neglectful treatment he was receiving during the pandemic because they knew family members couldn't visit. He declined so fast that we were afraid he would die because of the neglect. If you have a loved one in there please check on them. If they can't really help themselves Garden Plaza will leave them to die!!!
Rick Pope
Truly a great place to be! I have been to Garden Plaza many times and the building is clean, staff are friendly, and residents are happy. I would highly recommend this place for my loved ones!
