Home Care Assistance

We used Home Care Assistance for almost three years after my mother's Parksinson's necessitated more in home assistance. Over that period of time our care manager, Melissa LeBoeuf, was extremely receptive and available for all our needs no matter the many changes in location and care needs for my mother. She got to know my mother personally and listened closely to her requirements of a caregiver so that she usually found a good match. We became close to my mother's caregivers and I trusted them completely, feeling reassured anytime I knew my mother was in their hands. As a working mom, I was no longer able to give my mother all the time and care she needed and the caregivers took over my role and communicated with me constantly to tell me what she needed and how she was doing. That feeling of security, knowing she was in good hands when I couldn't be with her, helped ease my concerns. The only reason we are no longer with HCA is because we have moved out of the country. But if we return to the US at any point I will no doubt reach out to Melissa again.

Angela is very unprofessionalUpdate from last post :Not only is ANGELA is very unprofessional . I spoke to her about coming to pick up some documents. She said , As long as you get here before 4:15 . I arrive at 3:55, and now shes saying she sent it in the mail . This is very unacceptable after Ive spoken to her 2 hour prior to me getting my paper work !!!!!!

Nicole is rude and disrespectful.

Homecare Assistance was great when they took care of my grandmother. I couldn't recommend them more. The service was impeccable and the care givers were all fantastic. We couldn't have done it w/out them. Triff, Susan, Pam, Angela and team were all outstanding!