Tuscan Gardens of Venetia Bay

What I appreciate the most about Tuscan Gardens is their desire to serve. They focus not only on the resident, my mother, they also have a grand focus on the resident's family members. They are caring, responsive and always open to new ideas on how to serve us in this COVID 19 dominated world.Wonderful folks!

DO NOT BELIEVE A WORD THEY SAY! I am a disabled veteran and my wife is in the later stages of Alzheimers. I don't remember a time in all my 71 years on this earth when I have ever felt as deceived as I have by this facility. I will be submitting a more detailed review but for now I can only warn you NOT to be fooled by all the sweet talk and 'you are family' baloney. Get EVERY WORD, EVERY PROMISE and EVERY OFFER in writing IMMEDIATELY, at the very moment it is being presented. In our experience, it all turned out to be nothing more than a systematic 'deception' orchestrated to move you closer and closer to 'the big bait and switch'. Then they will try to make you believe that YOU misunderstood (why not, youre old and have trouble remembering things). Don't even consider this place unless you have a team of lawyers with you every single second of the way. Be especially careful of the long list of EXTRA CHARGES, MONTHLY FEES, AMENITY CHARGES, SERVICE CHARGES, SUPPLY CHARGES and the MASSIVE UPFRONT NON-REFUNDABLE COMMUNITY FEE. In our opinion they have ZERO conscience, even less trustworthiness and driven by greed. Please be careful. My family is heartbroken.

I usually do not voice my opinion about an organization or business but I wholeheartedly feel that I should in this case. I offer this because I feel very positive about Tuscan Gardens. Approximately five months ago, it was decided by our family that it was appropriate for our mother to move closer to us in Florida and to move into assisted living . For 10 years, she had resided in an independent living resident in Massachusetts, which met her needs, but she was now in need of a different level of assistance. My family and I did a lot of research and by using the Internet we narrowed down our list to five assisted living facilities that we felt that should be under consideration in Venice. We then went to each facility. All of them were adequate, but there was always some element that was missing, except for Tuscan Gardens. This facility seem to check off all the boxes. A decision was made that my mom should move there. This was a big decision for her because she was leaving behind what was familiar and going to a new living situation. It turned out to be a very good decision and my mother is happy. One of the first people we met on the staff was McKenzie Barnes. Her position is crucial in helping people to decide to move to Tuscan Gardens and to help the family and the new resident feel good about the place. She did this professionally and graciously. She provided a tour of the facility For us and again later, for my mother. Mrs. Barnes has an excellent personality. She is warm and friendly. She comes across as being very interested in helping the residents of Tuscan Gardens to make a smooth transition into the facility. Because this was a new experience for my family, we had many questions that need answering. No matter how minor or major the questions were, she answered properly and in an informative and friendly manner. Mrs. Barnes was always on top of her game throughout the move in process. She consistently has helped us. She is the perfect person to hold her position. I write this because Mrs. Barnes showed such professionalism and dedication to her position and to tuscan Gardens. She certainly contributed greatly to help make this transition for our mother successful. We are forever greatful to Tuscan Gardens.

We had an amazing tour of Tuscan Gardens. Ali, She was such a pleasure to tour with and very insightful. We enjoyed the beautiful grounds, Common areas and the rooms. Loved the space and views from the apartments. The atmosphere is very warm and welcoming. Ali invited us back to enjoy Painting with a twist. Im a painter at heart and look forward to such an amazing time and meeting many new faces.

My mother is a current resident at Tuscan Gardens. I would like to thank the entire staff for the excellent care that she receives. I will not give specific names in fear of leaving someone unmentioned in this 5 star positive review. I am a licensed physician in another state whos entire practice consists of treating patients on site at Assisted Living and Nursing Home facilities....so I am confident in saying to the nurses, nurse techs, nursing aides, PT, OT, Speech, activitys, admissions crew, dietary, housekeeping, front desk staff (in no specific order) of Tuscan Gardens....my family gives you 5 stars!!The staff is extremely attentive and caring. The progress my mother has made and the day to day stability is truly amazing. The facility is gorgeous as well. This is definitely a difficult industry to be in. Being on both sides of the spectrum, as a healthcare provider as well as a family member of one of your residents, your professional and caring approach is deeply appreciated!!