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20 reviews

Renaissance Retirement Center

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marker Sanford, Florida

Reviews

20 reviews
Michelle SS Griffis

06/21/2020
Troy the driver is very outgoing good with the residents troy is very polite and an asset to the center
Nettie Miller

06/18/2020
I have lived at the Renaissance for almost 2 yrs and it is a really nice place to live. Our CEO, Denise, is excellent, as is Kawanda at the front desk. The nurses, med techs and RA's do a great job of taking care of us. Our chef and his staff keep us fed well. Our activities director keeps us busy every day doing fun things. Our new bus driver, Troy, does way more than drive the bus. We appreciate all he does for us. We have a great therapy team, and housekeeping and maintenance do a good job.
Patricia Cowan

06/12/2020
Great place except for the food. About 50 50. Always short staffed. Bus driver is excellent very competent and friendly
Cicilia Wright

06/03/2020
Im new here and so far it is what I expected. The staff for the most part is excellent The standout is Troy whom is so patient and caring!!! This man really goes the extra mile to take care of everyone. I am glad I chose Renaissance. Thank you for your service. CeCe Wright
Michelle Brooks-Hayden

12/10/2019
When my MIL first moved here about 3 years ago, the food was very good, they had wonderful and interesting activities and events, and provided consistent transportation. Unfortunately, the ownership has changed and the new management has cut so many corners that it's a former shadow of the place it was a few years ago. The food quality has declined dramatically and the transportation is hardly ever available, which leaves seniors having to pay out of their pocket for transportation for necessary items and to pick up vital prescriptions (which is in violation of the contract). The one bright spot is the wonderful staff; they are underpaid, overworked, and continue to be kind and caring every day. I hope they get their act together, but I cannot recommend this place at this time. EDIT: See the reply below? Notice they don't address any of the issues I have raised here. I hope the next company that runs this place realizes that the nice profit margin they show is based on depriving elderly people of basic needs and feeding them hot dogs.