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Jacksonville, Florida
Reviews
10 reviews
Alexander Kretzenbacher
My grandmother stayed here for 6 years (2014-2020) and when the staff finally got comfortable enough with her dementia/inability to speak up for herself, they began stealing all of her nice clothes and shoes, even socks and underwear. We threatened Sheny Graham (mother of Danny Cano) with legal action and then suddenly, all of my grandmother's belongings, along with other people's belongings, magically appeared in a pile on top of her bed.
PATRICIA NICOLAS
Autumn Village has been an amazing place for my family. Staff is very loving and provide exceptional one on one care for every resident. Everyone is met with a smile and a hug. Facility is very home like and very clean. Mandy is an awesome manager who assists staff whenever needed. Mrs. Sheny and Danny have put their heart into making Autumn Village a true home for their residents.
Patricia Cooper
Her son is only it it for the money now that he is running things. People living there are getting the bad end on this. Some even being kicked out because it is not about the caring for them but about the bottom line. Seems they have a little medicare issue too. Stay tuned!
Betty McNary
Unfortunately due to an initial lack of understanding, we did not have a good experience. Excellent day to day staff, very informative but our specific problem was owner, Danny. ALL is behind us now. In all fairness to Danny, he was given second hand information and while he does his best to work with the resident and their family (us) ; hopefully; you don't or won't have a loved one who is improperly medicated. Once we took it upon ourselves to work with a new group of physicians, our loved one is doing incredibly better. The facility, Autumn Village, is clean, the rooms for residents very well maintained and the meals are good and also have a different variety on a regular basis. What stands out the most for me was the cleanliness and the communication between residents.
Retta B
Her Heart (Autumn Village) in Jax, Fl is named appropriately. Sheny and her family truly love the residents and go out of their way to help them feel at home. I know because my twin lives there. And my twin sister is my heart:) She feels at home at AV and loved. Thank you for truly caring for people especially those in need.
