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Fort Myers, Florida
Reviews
48 reviews
Kim Berghs
Our mom started her assisted living journey at Calusa Harbour and then transferred to the Palms, memory care (BTR). I knew in an instant mom was 'home.' The transition was seamless. I was impressed with all the amenities offered as I periodically came to escort mom out of BTR so she could be part of the activities with other residents. The staff across the board were customer service oriented and I've referred to your facility as a 'People First' one. From the person that answered the phone to the folks in activities, from maintenance to care providers, and dining staff in BTR, I must compliment your staff on exceeding my family's expectations. Staff are genuine and seem so proud to work here. The extra efforts do not go unnoticed.
Beth Spamer
I am so glad that I chose the Palms of Fort Myers for my Mom. The facilty is beautiful and all the employees are very polite. Diana has been truly helpful in every way. The food is good and the portions are just right. I am recommending The Palms to all my friends. Thank you each and everyone .
Michael Cassavaugh
My grandmother has been in the memory care unit for 3.5 years now, and although there are occasional issues, overall the level of care is wonderful. I would happily recommend this facility to anyone needing a locked assisted living arrangement.
Terry Foster
My blind 92 year old mother has been a resident for I think almost four years. I'm her very hard to please 74 year old daughter who is absolutely delighted with the care she receives; caring, attentive, professional care.
Judy Kerfoot
We could not have asked for better care for our parents who lived out their lives at The Palms. Odile, the Residential Manager of Assisted Living, took care of any issue that arose. She was professional, kind and compassionate. She always responded to our concerns and worked to provide the best quality of life for our loved ones. She counseled us in times of need and her door was always open. Elaine, LPN and the CNA staff were kind and caring and treated our parents and us like family. We felt like a team and were included in all decisions right to the very end. Everyone from Elaine and Maxine at the Front Desk to the Maintenance Crew to the Dining Room Servers were top-notch! We would recommend The Palms not only for the best value overall but for the excellent care that the Assisted Living Facility provided. Thank you to everyone!
