The Oaks of Clearwater

(Translated by Google) Excellent(Original)Excelente

Front desk staff was extremely rude and unhelpful to us.. the facility seems nice but walking into rude employees is a no for me.

Have two relatives who live here one just passed. They were married when my grandmother was in the hospice center they denied my grandfather transportation to go see her. Alvin is currently giving my family 2 hours to collect her belongings from her apartment where she stayed. They put my grandfather in quarantine and when he would need help seeing how hes in a wheelchair the nurses would not enter the room they stood at the door and said 'what do you want'. During that time they did not come in to clean the room. After denying my grandfather to see his dying wife we found a way to transport him when returning they tried denying him back into the facility. The cops were called and the facility was told they had no right denying my grandfather back in. Fran davis and alvin have overstepped their boundaries and the staff have denied basic human rights on multiple occasions. I would not recommend this place for your loved ones!