Discovery Village At Sarasota Bay

Not properly staffed.

Be warned! Communication is NON-existant. We moved our loved one there a while ago and we have yet to connect with anyone in nursing regarding her care - our voicemails and emails go completely unanswered. We had a minor emergency this past weekend and could get a hold of NO ONE - went straight to an answering machine (not even an answering service). Craziness! It seems they are horribly understaffed. Not good.Our experience started out horribly but ended perfectly. After management changed, everything improved ten-fold. The staff couldn't have been more accommodating nor treated my aunt with more respect in her final days.UPDATE: If you 'truly are the Owner' who responded below...perhaps you could provide us with your email so that we can forward you the conversation we had with your ED this morning. Thanks for her phone number. She didn't provide that. But then again, she hasn't replied to our email either....Second Update: Since this all began, it seems staff changes have been made and things are slowly improving. They still don't have some aspects of the facility 'up and running' so to speak, but I do have to give them credit for responding and working to make it better. Good to see.

My parents have been there for 8 months- excellent place. They both are very happy and well taken care of.

My father moved in here a few months back and we've been so pleased by the friendliness and exceptional team members and the personal interest they take in their residents. Rene is simply one of the best representatives of the facility and a truly special person. These are never easy decisions, but we are very glad my Dad made this choice.