Stratford Court of Boca Pointe

My mother was in the rehab for 30 days and transferred to Strattford assisted living. When choosing where she will go after she no longer can manage assisted living we will not choose Stratford court as an option for any further skilled nursing care. Due to the turnover and the burn out of the nursing staff and the aides the care is delivered without any meaningful care either restorative, palliative or just hospitality oriented. I visited a resident from assisted living who moved upstairs recently after a hospital stay. The aide was folding the tablecloth and attempting to reset the table for the next meal while a patient was still eating her lunch. You will never see a smile for as long as your parent or loved one is up in this rehab. The physical therapy will leave your parent facing a wall or parked in the lobby for many hours. The food was edible. The rooms were renovated but the bell rings all day and night as so many people are ringing for help and the care team is just so uncaring. Choking was common because the caregivers are not present or their backs are turned away. I witnessed a choking. The EMT's were there often shuttling people back and forth to the hospital. Maybe 1 nice sincere caregiver in the whole group. Get in and out as soon as possible and move on. Shameful to have such a nice independent living and a nice assisted living and to not move your staff around to challenge their skills and sincerity.