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16 reviews

Royal Care of Avon Park

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marker Avon Park, Florida

Reviews

16 reviews
Suzi Mott

06/30/2020
Terrible food awful Staffing allowed my mother to be non-responsive she died from septicemia pneumonia I was called only when she was gone I had to call Hospice in and take her mother out of the pain that Royal care put her in awful thing to do for a daughter just imagine you put yourself in some place a rehab to get better all the sudden you get a call from the hospital you get to the hospital into the ER and you realize that your mother is already gone then you have to call in hospice I'm totally broken hearted and I will never forget how Royal care due to lack of skilled nursing allowed my mother to die found non-responsive please anyone that reads this don't allow this to happen I'll never get over it and I miss my mom each and every day horrible run don't stay there don't even think about it then I got a phone call asking how my mother is doing from an employee there I couldn't believe that I was getting a phone call from Royal care but I did asking how is your mother doing I said how is my mother doing she's dead the person responded I'm very sorry ma'am it was not put into the computer therefore I made this call by mistake just imagine yourself getting a call wondering how your mother is doing when she's already gone dead and gone forever no more to be here no more to be with her no more love no more eye contact no more special words I wanted to say to you honey everything's going to be okay no matter what situation my mother always had a positive attitude to have gone like this horrible unimaginable still cannot fathom how this happened the loss of my mother shoes beautiful person and my best friend and many others throughout her life shorten the hair Health Care she was a Quantum physicist she had so many talents she save so many lives first be lost like this is what I consider unfathomable neglect this is my story that was my mother you only have one mother mine is gone thank you to the staff of Royal care for all that you didn't do and you should have done as I said run if one of your loved ones is in that facility get them out you never want to have to tell this story about what happened to your loved one it saddens me greatly but I feel as though the truth needs to be told those who read the story the only thing that I'll ask this please pray for my mother and please pray for me and I'll pray for you and I'll pray for your loved ones when you're in Royal care even prayers don't seem to matter you may end up like me an orphan due to Royal care I constantly was asking the staff the director of nursing and so to please State on top of her situation one of the last phone calls I got from her was honey I went to rehab I took a nap and I woke up with pneumonia the last words that I heard out of my mother's mouth as a nurse suppose we went out to get permission for x-rays from the doctor was all goes septic on you those were the last words I ever heard from my mother and she did she knew she had pneumonia and she did die from septicemia
Coleen Mcdonald

06/07/2020
Moved my father here from The Palms of Sebring. It is like night and day. What a difference. The care he has received in the first few hours far surpassed what he experienced at the Palms in 48 hours. The attention to dad as well as the atmosphere is so much better here.
Wayne Garnsey

12/21/2019
My wife was there for 4 months. The staff is absolutely fantastic. They are friendly, caring and constantly telling the patients that they can do it. Thier whole focus is to get the patient ready to go home in the best condition possible. Can't say ANYTHING bad about the care she received. Would and have recommended this facility to,other people.
Kyana Bodon

12/21/2019
Brian Baar

12/15/2019
This is my first time in a skilled nursing facility it is Nov 2019, My first night they brought me in after 10pm some staff were leaving I ha pushed my button lady came said she Would pass message to nurse ( she didnt) asked nurse 90 min later if she knew what I wanted she had no idea, Now 2weeks in and still food tray. Comes missing item so after many times I now refuse any tray missing listed item it carts butter, bread, roll, strawberry topping for my cheese cake. Food is just ok ( now a few are fantastic) tonight's smelled really good still sent it back because no butter. Been having trouble with my wound care many times bandage moves ( it's a packed surgical wound). My meds hav been on time ( only one I sometimes have to wait for is pain meds) My wounds have been cleaned well. Although place seems ok there was a great lack of quality on upkeep like painting ..as paint slipped onto many things it tends to make it look shabby. The electrical cord to my bed has exposed wires at end of cord plug. Most of staff seem to at least do there job OK. A few are Saints or Angels. Personally I know 2 that should never work in care giving. They seem to be on edge of moral problems that could go either way. There are a few happy residents whose personality helps up facility. I move around ok and can speak up for myself yet with some staff I think they suffer from resident care giving burn out, they start to listening miss the finer points. I suggest put it all in writing. Chart, record document. I would be ok leaving ambulatory patients who can get out of room on own, at this point I would not leave those unable to mostly self care unless I visited them daily. We will see how rest of stay goes. So far my favorite area is physical therapy!!