Wilmington, Delaware
Reviews
5 reviews
Stephen Rahaim
Both my Dad (before he passed) and my Mom (who is still a resident) appreciate the management and staff here. The family appreciates the care and attention they get 24/7. 5 stars - hands down. (Also think it stupid that Google lets someone drop a one star comment with no commentary or input. I'm sure if you have a beef with the place the management wants to know.)
Anne H
I had a horrible experience when employed by the company 'WATERMARK' which goes by 'Rockland Place' in Wilmington Delaware I witnessed a high turnover of employees Activities did a good job but as for the resident to nurse ratio, RUN don't walk It is way overpriced So much of the food they serve is heavily processed I would never allow any loved one of mine to live there
Hunter Goatley
Richard Hynes
Having recently worked with the management staff of Michele Holdsworth and Bobbi Cassidy at Rockland Place, I can tell you it was a first class experience. They made the transition for one of my clients straightforward and easy. Michele was clear and succinct with the sales effort. Her follow-up was pleasant, timely and professional. No tasks were left to chance. Bobbi Cassidy took care of all the health care records and continues to communicate any needs. All in all, it was a pleasant, thorough and easy experience. What more could anyone ask for.
Tina Masington
Earlier this month I moved my husband to Rockland Place with the help of both Michelle Holdsworth (Sales Director) and Bobbi Cassidy ( Resident Care Director). This move came after another local assisted living facility did not uphold their admissions agreement with us. What a blessing having to move him a 3rd time in 6 months turned out to be!Michelle went way beyond the call of duty to get incomplete discharge records straightened out so that the move could be made quickly. She even visited him in the other facility so as to assure him that all would work out for the better. Bobbi both helped us select the appropriate situation for him there at Rockland and arranged for a necessary accommodation, so as to meet his medication needs.While my husband has only been at Rockland for a little over two weeks, the change both in his acceptance of the limitations imposed by his Parkinsons disease and his happiness quotient has been remarkable. Each day he becomes more content and more involved in the Rockland Community and sings the praises of the many people who comprise his support staff, as well as of the in-house Bayada therapists. I personally experience why my husband feels so positive each time I visit. This placement has allowed me a peace of mind I never had when he was in the other local facilities . I am, therefore, most grateful to Michelle and Bobbi, as well as to all of the administrators and support staff, for their efforts on our behalf and I encourage anyone reading this review to consider Rockland Place for your loved ones needs. It may just be the right fit.