Pioneer Health Care Center

*Very Poor attitudes from very few nurses (Betty) and social workers (Amber & Kelsey). *Have street smokers smoke In the Alley With No Code To Get back Into the nursing home or grounds.*Smokers get in trouble for having lighters.*IF patient is AT RISK but still able to make own decisions they Will let them leave the grounds Alone.*Rarely answer the phone.

I recently walked in this place to visit a loved one and was beyond offended and shocked this facility is allowed to be in business. As soon as you walk in you are greeted with the intense smell of urine throughout this place and front desk help consumed with their cell phones. If that wasn't brutal enough this place is dark, beyond dated, and dreery. The hospital beds are from the 50s. You have to manually crank patients up into a sitting position. They do not have safety siderails and are faced away from the windows so patients cannot look out. Blinds are broken and will not open. The tv's do not have remotes for the bedridden and are on top of extremely dated future. My loved one was forced to stare at the bathroom and closet. Every food order she requested was wrong. The lack of care she received doesn't even qualify as one star service. The walls are painted medium to dark 70's color. It saddens me how these people are living. I can't imagine how they have passed any state and health inspections. All I see are lawsuits in the making. Bottom line... Pioneer and loved ones DO NOT BELONG IN THE SAME SENTENCE. !!! It may or may not make a difference however I will be filing complaints with anyone I can about this place. These patients deserve so much better on so many levels.

Does anyone ever answer a phone there? I have called yesterday and today leaving messages and no one responded. I called again today at least 6 times and no one I mean no one is answering. Sad! Very frustrated.

Sure wish i could get service instead of waiting a hour only to say what is wrong with me there was nobody there....