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17 reviews

ViewPointe Assisted Living, Memory Care, and Independent Living

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marker Colorado Springs, Colorado

Reviews

17 reviews
Shantel Tyson

07/01/2020
I was an employee there for almost 2 years , I loved coming to work for my residents but Robyn parker is a big fake , she lies to the residents and to the staff , and there families ,she makes up lies just to make herself look right, I don't understand why the corporate office has not done anything about her , the reason she can't keep her building staffed is because she is an opportunist!! She puts the staff up to do her dirty work and tries to play like it's not her , I really loved the residents there but she makes it very hard to work there with all of her lies and deceit .
Cavin Harper

06/13/2020
Staff that have been there a long time; extremely diligent and caring of the residents. Great Christian environment filled with compassion and integrity. And the dining room food service is excellent. We moved my parents here three years ago because the former place they were in was sorely lacking in almost all of these qualities.
John Squibb

06/09/2020
If you have ANY reservation about ViewPointe and their staff caring for your loved one, rest assured you won't find a better place or a better staff. My mom was a resident there since October 2019. She was 89 years young but suffering from Dementia. I spent several weeks visiting assisted care facilities and after a couple meetings with Elisa and Robyn, I felt mom would be in the best hands there. I can't say enough about the staff. My thanks go out to all. Especially Suzy, Chantel, Connie, Angel just to name a few that spent so much time with mom. Even though Robyn had a tremendous schedule she would spend what precious time she had with mom. Robyn is VERY dedicated to the welfare of her residents. It didn't matter what time day, evening or what day of the week, Robyn was there. Sometimes I wondered if she lived at the facility. The COVID pandemic was truly a shock for mom. She had no idea what was going on and couldn't comprehend why we all stopped visiting. With her Dementia getting worse, any conversation on the phone was a challenge. This is where the staff kicked into high gear with their love and caring for mom. I would get emails, texts with photos, links to videos and updates from Robyn and Elisa. The daily staff called me while with mom to assure me of her well being. Mom was confused but happy. She loved the dining room, food and staff that waited on her during meals. I can attest to the great food there, as I often dined with mom prior to COVID. Ice cream was ALWAYS there and it's a home run. From what I've noticed, seniors love their ice cream! Mom sure did!! Again, THANK YOU ALL for all the love and care given to mom. I also want to thank all the residents who expressed their thoughts, prayers and condolences. She is truly missed. Squibb Family
Edward Sagatis

06/05/2020
Mike Nanto

06/02/2020
The staff are rude, condescending, and arrogant. I have never had to deal with such impersonal and unprofessional staff in any capacity whether it be personally or professionally.