Ventura Grand Chateau

My father is currently at the Ventura Grand Chateau. The employees have been amazing. They treat my father with love and respect. I am so thankful during the COVID pandemic my dad is here. I highly recommend this facility.Mary P

They don't follow the rules.

My late aunt moved into VGC when she was diagnosed as being terminally ill. I was very worried about her, especially so as I live in England and was sadly unable to be with her in her final days. I had very good reports of VGC from her close loving friends who took good care of her and helped her settle into her new home. They told me how clean the facility was and my aunt was given a lovely sunny room. Their view was that VGC was the best facility around that would enable my aunt to spend her last few months in a secure and welcoming environment.Sadly my aunt passed away a few days after arrival at VGC, and although I never got to view the facility first hand, I must say that my experience of dealing with the Administrator VGC after her passing, during a difficult period for the family here in England, was first class. We had the additional difficulty of communicating across the Atlantic and differing time zones but I was very satisfied with the professional and competent manner in which my aunts affairs were managed.

My mother has been living at Ventura Grand Chateau for the last six months, I was very pleased by all the help we received from the staff and making this transition very smooth. Jennifer and all the other staff have been very nice and kind. I am grateful for the tender care they show my mother.

Thank you for the wonderful care and personal attention you've given my mom while she transitioned to a new residence. The staff welcomed her as a new family member and I cannot thank you enough for your kindness and thoughtful caregiving. Jennifer, Julia, Giovanna, Sean, and Fernando, thank you for all that you do with a smile and a sense of humor. I am so grateful mom is safe and in good hands.