Sunrise of Westlake Village

My mother-in-law was in Memory Care here. They also offer assisted living, which is very similar, but on a separate floor. The place seems more like a nice hotel than an elder care center, with beautiful grounds, winding paths, and even bunnies!This was the second place she was in memory care, and there is no comparison. The staff here is so caring and professional. They keep in regular touch with the residents' families, and spend a tremendous amount of time on enrichment activities with each resident.The food is excellent, and was served in a restaurant-like environment before the pandemic. Now it is catered to each room They also hosted a private birthday lunch in one of their small dining rooms for our family and my mother-in-law.Since the pandemic they have done a marvelous job of keeping residents safe. Most of the staff and management have been here a long time, and it's easy to see why.

All staff and personnel are very respectful and helpful. The facility is well maintained and very inviting. The rooms are bright and comfortable and the common areas are nicely decorated in very good taste. We are considering Sunrise of Westlake for my mother-in-law who has advanced dementia and I believe it will provide her with the care and stimulation she needs to continue her life in comfort and safety.

Senior residency simply doesn't get any better than this! Offering both Assisted Living and Memory Care services, Sunrise of WV is absolutely beautiful and reminds one of a gracious hotel with many inviting rockers on a shaded, quiet colonnade overlooking the Santa Monica Mountains. The grounds are extensive to allow residents to stroll and enjoy the fresh country air. The Assisted Living dining area is lovely with restaurant style service; the food is varied and delicious. A dedicated nursing staff is on site. Prior to COVID-19, many enriching activities and excursions were planned everyday. I am confident these will return in full force once the pandemic has been tamed. Their staff has bent over backwards to be vigilant and responsive to the shifting needs of keeping their residents safe.My mother spent her last year on their Memory Care floor. It is very thoughtfully designed with their special needs in mind. For their security, they are not allowed off the floor without escort but they have many great accessible common areas including a wonderful 3rd floor outdoor patio with beautiful views.But I have left the best for last. And that is their flat out amazing staff! Sadly for so many elder facilities, for the staff it is just a job, but for the Sunrise WV staff it is a calling. They are across the board some of the most dedicated folks I have ever been privileged to meet.; a vast majority of their staff and management have been there for many years. I was responsible for my mother's care but I actually reside in Florida. I visited often and without warning and unfailingly found her perfectly cared for. They reached out to me with updates on a regular basis.If I move back to California in my later years, without question this is where I would want to go.

When you walk into Sunrise Westlake Village, you will see smiling faces on the residents and the staff. The resident are active, whether they are participating in the many wonderful activities that are planned, sitting and visiting with family and friends, or peacefully enjoying the beautiful surrounding. Families are always visiting, the staff is warm, welcoming, caring and attentive. The Community is clean and bright. I would definite recommend Sunrise Westlake Village.