San Diego, California
Reviews
29 reviews
Deborah Burrows
2nd time we have used Brookdale as a rehab/skilled nursing for our 96 year old dad. 1st time for hip surgery recovery, this time for stroke recovery. Always caring, and staff is great! Dr. O was incredibly communicative and on top of things. They make sure he gets to face time with us both every day - critical for him amid this virus. Clean facility, nice patio areas, glad we found them!
Debra
No stars. Terrible place. I was sent there after 5 days in the hospital. If you must be in a nursing home, this is not the place. It may be convenient but that's about it.
Nahid Cassim
I had very good exprience at Brookdale in Carmel Vally ,All office staff , dr Jones , Physical therapy and Occupational therapy , nurses , aids, restaurant Staff and good food All of them made me feel at home .Just like to say Thank you
Carlos Salazar
My grandma stayed here after surgery and multiple times no one would come when she needed to use the bathroom after she buzzed for assistance. We found out because when we happened to come in for a visit she was on the verge of tears waiting. The lights were flashing in the hall and being ignored by the staff. Several workers were sitting around ignoring them and not calling for assistance. Had we not come who knows what would happen. Would not recommend. The care is borderline neglect.
Debbie Esche
My mother stayed here (skilled nursing/rehab section) for 2.5 weeks. The admitting process was very easy, the facility was very clean, they really care about patient safety and cleanliness. The activities director, the nurses & physical/occupational/speech therapists were outstanding. Whenever I called the nursing station someone always picked up and I was easily and quickly provided updates or I could ask for assistance. It was great they allow the residents to use the assisted living facility as well (hair salon, activities, etc.). The only reason I didn't give 5 stars was several times my mom hit the call button it took 20 to 30 minutes for someone to come. I would recommend this facility to friends/family.
