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11 reviews

Atria Hacienda

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marker Palm Desert, California

Reviews

11 reviews
David Schwartz

06/19/2020
Several years ago, we were searching for a safe, happy and healthy place for my mother to move into and we had the good fortune of finding the Atria Hacienda in Palm Desert. Our initial contact was with the Sales Director Brad Harker, an incredibly gracious and honest man, and from those early moments touring the facility and speaking with Brad, we had the feeling that this Atria would be a really good choice. Well, my mom recently celebrated her four-year anniversary of living there and things continually have gotten better! Yes, Brad is still there, thank goodness, but most importantly last year a new Executive Director, Robert Barton, came on board, and he has helped to make a good place to live, into a great place!Robert is wonderful. My mom and I have personally experienced his ability to provide creative solutions, his personal integrity and his warm heart. I know Robert treats everyone that lives and works there with respect and dignity. His leadership has raised the level of quality at the Atria Hacienda to a new high and its abundantly clear that a significant amount of time has been spent continuing to educate and inspire the staff to do their best and to strive for excellence. And I must say that the staff is, THE VERY BEST!!!I know there are many possible choices out there for senior living, but youll be making a big mistake if you dont check out the Atria Hacienda in Palm Desert. Were so happy we did because it changed my mothers life for the better and ours as well.
Peter FLEURY

06/12/2020
My 100 year old father has been living in the memory care section of Atria hacienda for almost 1 year. Staff is extremely kind to him and with hospice nurse helping with his meds and showering I'm pleased with his care. My only other comment would be communication, as my phone or text messages are not always returned promptly.
Sam Slick

06/09/2020
Atria Hacienda has been a great home for my Grandma. She has been at Atria for over 5 years and seen a lot of transition in those years. I feel so fortunate, that she has been able to progress through her care levels here. Two years ago, she fell, broke a hip. We thought we would loose her. She had pretty much given up.She got released from a skilled nursing facility. Got back to her apartment at Atria and has thrived, both physically and mentally. My visits twice a week are not the reason why. The entire staff (Caregivers, food service, cleaning staff, managing director of memory care and facility management) are amazing and they are making the difference. I can see her face recognize and light up, when we interact with the staff membersthroughout the entire facility. The real reason for this post is to say THANK YOU to the Atria Staff!!They have taken such good care of my Grandma during this Covid nightmare. I work with the general public everyday. It is difficult and painful to know your loved one is safer cared for away from you, than near you, because of your constant exposure. So THANK YOU to each of you!!Only reason not 5 stars, bring back orange sherbet everyday in the dining room and Grille.
Ona Holmgren

03/04/2020
Im a current resident living here for the past 4 years and I have to say this a great place to live in the area. What sets this place apart from others is the employees who are polite and friendly; they know all of our names and treat us like family. Ive made some great friendships with other independent residents who live here as well. We stay active by participating in the fun activities including various card games and entertainment the community puts such as the recent Casino Night.
The FLD Group

12/14/2019
Very beautiful community with many amenities for their residents.