Villa Redondo

Rude/aggressive caregivers. My dad was never showered of shaved.... would be wet every time I went with the same clothes on I saw him the week before, Id it wasnt for me telling something to the caregivers it wouldnt happen. When I would voice my concerns to them they would brush me off, not pay attention and just rush to leave. I pay a lot of money here and the simplest thing is like asking for a favor. Waste of money and time.

I had 3 days to suddenly find an Assisted Living Facility in the area for my father. His dementia had come to the point where I had to take all responsibility. I met with the friendly staff person and explained my needs and was shown the facility. I found an ideal room for him and they made it a very easy and relaxed transition for him and me. I felt assured that the staff could handle his needs--which have gotten 'personal'. He as been there now for 4 months and has made many friends of the other residents who help him get to functions on time. There have been several special events arranged such as a trip to the Aquarium and a group viewing of the Long Beach harbor Fourth of July fireworks display. Resident's families were invited to a summer bar-b-que, and a lovely Thanksgiving dinner, both with entertainment.The staff is used to him tagging along behind looking to be helpful during their busy schedules. Louisa keeps his medicines and doctor's visits coordinated while Leanna leads exercise and other activities. Jennifer and Jocelyn harmonize the overall operation at the front office but are often seen 'hands-on' as well during my visits. The caregivers have notified me of special situations that have arisen so that I could quickly solve the need and I appreciate their watchfulness and concern.

My sister and I were very anxious about putting our 92 year old mother into assisted living. The media reports so much abuse, loneliness and desultory living conditions. Villa Redondo is a dream come true--the staff is super respectful, patient and kind with my feisty Mom, who has dementia and has no qualms about voicing her discontent when it arises! Mom loves her room, has many friends, eats like a horse and it's very clear she feels like she's in a loving and protected environment. I went there the other day feeling guilty because I hadn't been there the day before and Mom said to me: 'I'm busy, can you come back later?' Wow, right?!