Sienna at Otay Ranch

I cant say enough great things about Sienna. Number 1 is the staff. Fantastic! They have all the corners covered to make sure All of the residents are happy, and healthy. Our mom is well, adjusted quickly, and that was all due to the staffs gentle introduction into the community. The residents are wonderful, and know they are in the best place in San Diego. The sales team were great communicators, helped us (the children) stay informed about everything including costs (which are reasonable), and how the transition would take place. Ruby is a gem, and makes sure we are updated even though we couldnt visit during the COVID period. The chef and kitchen staff... outstanding. This is Not hospital food. Its great. I love lunching with mom. The facility is clean, spacious, and well appointed. Activities are fun, and go around the clock. If you need any other info to make your decision, feel free to reach out directly to me.

Excellent

Ran from this place... Avoid it at all costs and dont expose your loved ones to this horrendous show of faux pas care...

Our father has been living at Sienna in the Memory Care area for the last 8 months. We toured many facilities, looking specifically for a new home in which he could bring his cat. We are so pleased at our decision to move dad to Sienna. Both the cat and our father have adjusted well to this new home.First of all its a beautiful facility, open and spacious with courtyards for enjoying the outdoors and gardening activities.But, the absolute best aspect of Sienna are the employees and staff. They are so friendly and helpful. The care givers that provide daily care for our father are kind and respectful to him. They know his specific likes and dislikes and go out of their way to please him and get him to smile or participate in an activity. The atmosphere is calm and each resident is treated with dignity and the knowledge of his/ her specific needs and preferences. I believe that the kindness from dads caregivers and the connection he continues to have with his cat provide comfort and contentment for this chapter in his life. Susan CunninghamAndy Phemister

Out of all the things in my life I have researched; surgeons, home loans, insurances, vehicles, etc..., I have never researched something as much as a home to settle my father in. It's one of the single most important decisions I have made in my life. After several months and over 25 plus visits to various senior living facilities, I made the decision to go with Sienna and I have without a doubt made the right decision. The care and effort displayed by the staff is genuine.