Arroyo Grande, California
Reviews
3 reviews
Taylor Cherry
I worked for the owner of this company for a short time but I couldn't stand what I saw in the facility.... first of all, she refuses to hire enough staff so that the residents get the care and quality of life that they deserve. Secondly, she is so money driven that she refuses to allow residents to have lights on if they are in their rooms during the day, and they want the lights on because it's dark. She said 'I pay over $500 a month in electricity. ' and dont get me started on how awful she was at preserving the residents dignity and treating the residents with dementia with respect. She believes residents with dementia dont know what they're talking about, what they want and that 'we have to do what's best for them.' I understand that, but telling someone they cant have the light on when they'd like it, or telling someone who doesnt have the memory to know or remember that they went to the bathroom five minutes previous and raising your voice to them because they're agitated instead of listening, redirecting and validating their rights and feelings.... She leaves the door open when toileting people. There's residents who cant talk, who she treats like they're children or like they're dumb instead of getting creative and finding ways to communicate and give quality of life. I have been a care giver for over four years. And I would not put a loved one in this facility.
Stacey Tourdot
I cant express how much appreciation I have for this beautiful place!! My mom was treated with dignity and respect in her final months Anyone who has to make the decision to place their loved one in a senior living facility, this beautiful home will make the transition easy. Wonderful caregivers and the owner is very knowledgeable and truly cares! Thank you Bella Vita!!!
Stefanie Jacobson
Gabrielle and her staff took amazing care of my dad during the final months of his life. He was spoiled! Knowing he was so well cared for gave our family the peace of mind we needed. This beautiful home is spotless and the grounds are beautiful. All meals are home cooked and delicious. I can't say enough about this lovely home!!