Claim
Claim
Hot Springs Village, Arkansas
Reviews
19 reviews
Mastertroll
Low paying job. Management incompetent. ** In response, just look at your employee reviews. Speaks volumes.
Natali P
Great coworker, great administration to work under. Everyone at this facility care for the residents as if they were their own family.
Laurie Clemens
The place is beautiful, most of the staff are friendly and very nice and for most of the brief time my husband was there, he loved it. Unfortunately, his health declined quickly and one morning he called me to tell me no one had come to offer him assistance. I came right over and went to talk to Matt and Phil, whereupon I was told he shouldn't be there anymore and he shouldn't have been brought back there from the emergency room the night before. I was there every day, often multiple times a day. No one called me to discuss this and no one discussed it with him. They didn't have time to discuss it with us then and left it to me to tell him. They offered no other options for him, either. When he went in, they led us to believe he could stay there, with hospice care, if needed till the end. He died the day after under miserable circumstances.
Heidi Williams
I was visiting a family member here for the last four days, and I'm really impressed with this facility. The staff I met were outgoing, happy and friendly, and extremely accommodating. The services provided are very well thought out, the meals were tasty and can be made to order. I'm so happy I visited. Not just so I could spend time with Mom, and meet her delightful neighbors, but to get the lay of the land. It erased any concerns I may have had.
Marcia Rohr
This is the most caring and loving community for assisted living. They took such good care of my mother-in-law. Thank you Mt.Carmel for all that you do.
