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15 reviews

Campbell Creek House

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marker Anchorage, Alaska

Reviews

15 reviews
Tee Naea

01/21/2020
In the polynesian culture it is frowned upon to place elders in your family in a nursing/assisted living home. When my father could no longer walk about 3 years ago, we turned to this most difficult decision. This period of time carried with it heavy hearts and a burden of worries. We visited about 5 assisted living homes, all of which lacked a sense of love, community and comfort. Most ALH in anchorage have only about 1 or 2 staff members at a time caring after 5 or 6 residents. The ratio might be the same at campbell creek but I feel more staff is always better than less. In homes where there is only 1 staff member, only 1 or 2 residents can be out of their rooms at a time. This made other assisted living homes feel empty to us. There seemed to be less interaction with other residents and more time feeling secluded and alone. We wanted a place that would feel as close to a home as possible, where our father could make new friends and family instead of dwelling on the thought that perhaps his actual family abandoned him. Our initial tour with Sandy at the Campbell Creek house FELT like what we were looking for. She was sincere and genuinely kind, answering any and all questions including the many concerns we raised about transitioning our father to an ALH. The most telling aspect of our first visit was that Sandy took the time to listen with love. Eventually an assessment was scheduled and they were now the ones asking questions, making sure they understood every health disability, diagnosis, medication and any other important factors that would help them take the best care of him. My father spent about one year at campbell creek and has since moved out of state to another ALH. But to this day he tells stories of how well he was treated and cared for. He reflects on his memories with other residents and about his favorite games that he played including bingo. I truly feel that one should judge righteously in these situations. Not all staff are as trained as others and some may have bad days at work like we all do. Some staff members are still learning but overall, the amount of humility, patience and love that is required to care after elderly, especially those with mental and physical challenges is a daunting task. Campbell creek was not always 100% perfect all the time and if that is what you're looking for then you will be disappointed no matter where you decide to take your loved ones. But I will say that Campbell Creek House has done the best possible job in the various situations they were given regarding my father's care. They helped us to schedule his transportation to and from dialysis, prepared meals around his renal diet, ensured his medications were delivered each week and administered them correctly, kept in constant contact with us when something urgent was needed and did so well with his dementia challenges. We place our confidence and trust in Campbell Creek and all the staff there. This place was such a blessing to us that our mother, with her own health challenges, eventually requested to stay here also. Campbell Creek looked after her with the same love they showed my father for about a month before she passed away. We highly recommend this assisted living home to anyone who is going through the same challenges we experienced. Please feel free to contact me if you have any questions. I would love to go into detail about our experience if it will help you in any way.
Shannon Mueller

12/23/2019
This facility is more of an extension of our family then anything else.Sandy, the manager, communicates with us regularly. We are always in the loop, with how my father n law is doing...She is patient, loving, humble, kind; and the list goes on. The staff is never without a smile on their face . They seem to love where they work, and you can feel the warmth of the atmosphere. We are so grateful, and feel beyond blessed to be connected with this community.Sincerely, Shannon Mueller
xJAVENx48x Jesera

12/18/2019
We placed my mom in the care of Cambell Creek house and its been a true blessing. Sandy and the staff truely took care of my mom while she was there. A beautiful place in side and out, you can tell with the family vibe that they truely care. Sandy was a great advocate for her from hospitals, nurse's, doctor's & anyone else involved in my moms care. I recommend this house from the bottom of our hearts. Thank you Sandy and team/family
High Lake Lodge

07/25/2019
Our mom is loved and well cared for at Campbell Creek House (CCH). She moved here after an unpleasant living situation in another home. We don't have to worry about her and staff is extremely open to suggestions. We receive regular reports and are always welcome when we visit! When the weather is good the short path over the bridge is a wonderful place to watch the water and salmon when they are there. Highly recommend CCH!
john williams

07/25/2019
Placing my grandmother at Campbell Creek House was the best thing I could have ever done for her. The staff there has been everything we could have ever hoped for and more. The love and care they provide for my grandmother is truly a blessing.They treat her and the rest of my family as if they were actually part of their own family. Sandy and her staff have gone above and beyond. I highly recommend them to anyone searching for a home for their loved one.